Customer Care Specialist

Warszawa, PL

Ref. number:  5171

Advance performance, transform lives

 

If you’re ready to have an impact in a career that makes a difference, Mölnlycke could be your next step. As a Customer Care Specialist (m/w/d), you’ll be helping to equip medical professionals around the world with solutions to improve outcomes for patients.

And you’ll be developing yourself in a global environment with an inspirational culture, with lots of opportunities. All the while building a successful career, with real purpose.

If you want to launch your professional career in Customer Care, Mölnlycke is the place to do it.

All the while keeping our business priorities digitalization, customer centricity and sustainability at the heart of what you do.

You’ll collaborate with a multi-functional team. Customers are at the heart of what we do at Mölnlycke, and it will be your responsibility too.

 

Office location: Warsaw

Regional responsibility: Poland

 

 

Responsibilities:

  • providing relevant information about the customer and the ongoing process in order to ensure that the supply chain and sales organization full is made
  • updating customer database and contractual pricing information.
  • initiating and developing efficient and productive customer care solutions
  • supporting Sales and Logistics Team and cooperating with other departments within the company
  • cooperating with our polish customers

 

Profile:

  • Do you already have 3 years a professional experience in complex Customer Service (preferably in production or logistic company)?
  • Do you speak English in communicative way (B1/B2) and Polish (native level)?
  • Do you adapt to all kinds of situations?
  • Are you willing to adapt to all types of situations and interlocutors?
  • Are you able to deal with emergencies easily?
  • Are you well-organized person?

 

We offer:

  • occasional work from home – after training;
  • bonus, health insurance, sport card, pension insurance contribution and more;
  • modern office in Warsaw;
  • open, friendly and fair working atmosphere;
  • immediate start date.

 

 

Our approach to diversity and inclusion We strive to have a diverse mix of people from different cultures, ages, geographies and genders, to reflect the world in which we operate and to facilitate innovative thinking across the business

Please contact Hanna Adamiec hanna.adamiec@molnlycke.com, if you have any questions about the role or wish to discuss opportunities at Mölnlycke further.

 

 

 

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes. Our business is organised in the four business areas Wound Care, Operating Room Solutions, Gloves and Antiseptics, where customer centricity, sustainability and digitalisation are at the heart of everything we do. Mölnlycke employs around 8,400 people. The company headquarters are in Gothenburg, Sweden and we operate in more than 100 countries worldwide. Since 2007, the company has been part of Investor AB, an engaged owner of highquality, global companies which was founded by the Wallenberg family in 1916. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers