Make your next step a big one

Do you want a career that impacts millions of people for the good? At Mölnlycke, you’ll be helping to equip medical professionals with solutions to improve outcomes for patients. And you’ll develop your career in a growing organisation with an inspirational culture – where you’ll be recognised for the results you’ve achieved.

At Mölnlycke, we strive to support healthcare professionals with the best clinical solutions, ensuring the highest standards of patient care.

About the Job

Are you ready to challenge yourself in a new environment and have a real impact? Mölnlycke is now looking for a Clinical Support Manager for the Benelux region.

As a Clinical Support Manager, you'll take a scientific and strategic approach to account management, ensuring our systems are used to their fullest potential. By becoming a trusted advisor to our customers, you'll deliver top-notch clinical support and education, fostering strong loyalty and supporting our growth.

Key Responsibilities

• Clinical Support & Education: Provide expert support to Business Development Managers during product evaluations, implementations, and post-sale activities.
• Pre-Tender Influence: Ensure tender documents are tailored to highlight Mölnlycke’s strengths.
• Stakeholder Education: Educate key stakeholders on European clinical standards and the benefits of Mölnlycke’s value proposition.
• Product Usage: Train customers to use acute products effectively in clinical settings, reinforcing the value of our solutions.
• Internal Training: Deliver clinical education to internal teams to enhance the effectiveness of marketing campaigns.
• Portfolio Improvement: Report on new clinical products and insights to strengthen our offerings.
• Customer Relationship Management: Maintain and grow customer relationships to maximize sales and loyalty.
• Market Monitoring: Stay updated on competitor activities and market trends.
• Customer Needs Analysis: Provide feedback to ensure future products meet market demands.
• CRM Management: Keep customer data updated and report activities in the CRM system.

Your Growth and Development:

Training is important at Mölnlycke as well as the experiences you have and the colleagues around you. You’ll have a variety of opportunities to stretch yourself and develop new skills. We’ll give you the challenges, skills, and support to advance your career. You’ll receive the support you need to develop as we continue to grow.

What You’ll Need:

Qualifications and Experience

• Registered theatre nurse, ODP, or equivalent with a minimum of 2 years of experience.
• Good communication and presentation skills.
• Experience in a clinical sales environment is advantageous.

Capabilities

• Expert: Product & Clinical Knowledge
• Proficient: Business Acumen, Customer Insight, Planning
• Advanced: Drive for Results, Communication, Selling Skills, and Negotiation

Your Work-Life Balance:

• Field-based role predominantly within the specified region with an expectation to assist in any Benelux location if needed.
• Regular domestic travel with occasional overnight stays.

Our Approach to Diversity and Inclusion:

We strive to have a diverse mix of people from different cultures, ages, geographies, and genders, to reflect the world in which we operate and to facilitate innovative thinking across the business.

About Mölnlycke

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes. Our business is organized in the four business areas: Wound Care, Operating Room Solutions, Gloves, and Antiseptics, where customer centricity, sustainability, and digitalisation are at the heart of everything we do.

Mölnlycke employs around 8,700 people. The company headquarters are in Gothenburg, Sweden, and we operate in more than 100 countries worldwide. Mölnlycke is a founding partner of GoCo Health Innovation City, a world-class innovation cluster for health, and in early 2025, our headquarters will move there. Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies which was founded by the Wallenberg family in 1916. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers.