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Senior/CRM Analyst (APAC)

Singapore, SG

Ref. number:  4254

To support Mölnlycke's next level of growth, we are now accelerating our value creation leveraging digitalization with new technologies, data and a New IT organization. Increased customer focus, enhanced business collaboration, adoption of a new DevOps operating model with end-to-end ownership of solutions as well as investment in our people to strengthen capabilities will be critical in building the New IT organization.  As part of the New IT you will be empowered to make a true difference, not only for Mölnlycke, but also for patients and health care professionals across the globe.

 

This role reports to the Global IT Sales Force Efficiency Lead, we are in search for an experienced Senior/CRM Analyst (APAC) to be based in Singapore to join the Global IT Division. The purpose of the position is to achieve the global delivery team’s overall mission by support relevant business process, contributes to solution development or configuration work in close collaboration with the delivery team members, external partners and other relevant stakeholders.

 

KEY RESPONSIBILITIES:

  • Responsibility to drive and support delivery team’s overall mission with ownership of own and team’s deliveries & performance of solution.
  • Collaborates with the delivery team members to deliver on team commitments.
  • Delivers quality configuration & development work relating to IT-systems in scope. This includes estimation, planning and management of configuration work, development work or other tasks reporting on progress.
  • Interacts with and constructively challenge users, customers & stakeholder to clarify needs & solution.
  • Contributes to development and implementation of the global IT strategy including digital vision & mission and digital technology innovation roadmap.
  • Delivers on assigned backlog deliverables and iterations.
  • Develop and maintain expertise and best practice in relevant area including business processes, technologies, applications and relevant data.

 

WHO ARE WE LOOKING FOR:

  • University Degree in Engineering/Computer Science/Information Technology.
  • Minimum 6 year’s work experience in IT-solution development including leading development activities.
  • Experience from agile development and DevOps methods including of end-to-end Software Delivery Lifecycle processes.
  • Experience from applying digital technology creating business effect relevant in area of responsibility.
  • Technical expertise in relevant platforms & technologies within the area of responsibility.
  • Demonstrated business acumen and relevant experience of business, customers and/or functional area.
  • Ability to gain understanding of customers’ business processes and unmet needs, while also managing expectations and scope.
  • Strong oral and written communication skills, including presentation skills.
  • Strong interpersonal skills & relations with ability to work effectively with stakeholders in complex organizations.
  • Ability to develop and present new ideas, concepts, approaches and solutions. 

 

About Mölnlycke

Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home proven it every day.

We specialise in:

•Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®

•Preventing pressure ulcers: with Mepilex® Border used prophylactically and devices to help turn    and re-position patients

•Surgical solutions: including Mölnlycke trays, HiBi® antiseptics and Biogel® surgical gloves

 

Mölnlycke was founded in 1849. Nowadays our solutions are available in around 100 countries; we’re the number one global provider of advanced wound care and single-use surgical products; and we’re Europe’s largest provider of customised trays. Our headquarters are in Gothenburg, Sweden and we have about 7,800 employees around the world.

Ready to make a move? Join us for a remarkable career journey to make a difference in someone’s life!