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Wound Care Sales Associate - Northwest - Seattle/Portland

Norcross, US

Ref. number:  1312

Purpose of Position

This is an entry level position with the goal that after enough training and exposure, the Sales Associate will be ready to move into a Territory Sales Manager (TSM), or next level, position.  In the Sales Associate role, you will be responsible for maintaining customer relationships, and educating customers on product features, distinctions, and utilization.  You will represent the Company in sales calls, and assist your Regional Sales Team in achieving designated sales goals. 

 

You’ll be responsible for administrative duties such as preparing reports, entering data in Salesforce.com, and following up on orders. You will attend sales meetings and trade shows, and remain cognizant of trends and developments in the industry by monitoring competitor activities and products, trade magazines and associations, and customer feedback.

 

Key Accountabilities

  • Developing new and / or expanding business with existing customers through introduction of new products, presenting product information, and explaining product features and distinctions
  • Working with distributor management and distributor sales representatives to coordinate sales and marketing efforts, expand business opportunities, and increase customer service
  • Identifying and resolving customer problems through contact with the Customer Service Department
  • Developing effective customer relations in order to ensure satisfaction and service, and promote needs awareness
  • Maintaining a variety of contacts within the Company to gather and exchange information related to sales goals and results, product availability and pricing, marketing strategies and plans, and status of orders
  • Assisting with the creation of sales meeting presentation materials

 

Sales Associate Program:

  • The Sales Associate will undergo approximately two (2) months of on-boarding and twenty-two (22) months of functional field sales training and experience, working or assisting in a territory
  • Holding a Sales Associate position should not exceed twenty-four (24) months from your start date, promotion into the TSM or next level position should occur before this time period
  • Projects could include temporarily relocating to an open territory for an extended period of time to cover a vacancy
  • Other extended travel could include job shadowing senior level sales professionals to learn the business, in-services at customer locations to train clinicians Upon successful completion of the Sales Associate program and in line with all assigned Management Business Objectives (MBOs), individuals are able to vie for open TSM, or next level, positions that match their skills and interests within the Company
  • Filling an open position will likely include permanent relocation, so you must be open to moving

 

Key Decisions

  • Develop new business with existing customers through introduction of new products, presenting product information, and explaining product features and distinctions
  • Identify customer problems through contact with the Customer Service Department
  • Create sales meeting presentation materials

 

Competencies

  • Flexible and open to change
  • Organizational and analytical skills necessary to review sales and financial data
  • High level of written and oral communication skills necessary to interact with internal and external customers, including interpersonal skills
  • Commitment to meet deadlines in line with expectations
  • Ability to work within a team environment

 

Qualifications & Experience

  • Bachelor’s degree in Business, Marketing, Sales or related field from an accredited college and  / or university required
  • Demonstrated leadership skills during collegiate experience strongly preferred
  • Customer service, sales and / or marketing experience preferred, but not required
  • Sales knowledge, plus negotiation skills preferred
  • Intermediate to Advanced level computer skills, including MS Office Suite and social media, Salesforce.com experience a plus

 

Other Information

  • Must be able to lift up to 40 lbs., sit, stand, walk for long distances, and stoop
  • Must hold and maintain valid driver’s license and have clean driving record that permits the driving of company owned vehicles
  • 75% travel required
  • Must be able to obtain and maintain hospital required credentialing
  • Sales Associates are dedicated to work in either Surgical, Wound Care, or Turning & Positioning (T&P)


Nearest Major Market: Atlanta