Sr. Chargeback Analyst

The Chargeback Analyst is part of the Contract Administration team within Molnlycke and plays a critical role interacting with distributors, customers, and our Strategic Accounts team to ensure customers receive pricing chargebacks that match the contract in place. This person leads the overall process of ingesting chargeback claims sent from distributors, reconciling the claimed amount with the calculated amount owed per the pricing agreement, and disputing any differences. The Chargeback Analyst will build strong relationships with contacts at the distributor, help design and lead the implementation of reporting that measures the performance of the overall chargeback team, and find ways to drive efficiency in the chargeback process. You will be responsible for investigating, analyzing, and resolving chargeback cases, while also implementing strategies to minimize future chargeback incidents. As a senior member of the team, you will be expected to provide leadership, mentorship, and contribute to the development of best practices within the chargeback management process. The Chargeback Analyst is also responsible for managing and mitigating chargeback risks for the organization

Location: Hybrid, Atlanta Peachtree Corners

What you’ll do

• Communicates and collaborates with assigned distributors to initiate business process and ensures that their system is updated, continuous improvement activities, conduct root cause analysis where required.
• Partners with distributor and retail sales leaders in managing distributor chargeback relationships as well as contracts, sales support team, finance, and accounting to properly address any chargeback discrepancies.
• Negotiates with distributors to resolve chargeback discrepancies and ensures company is paying accurate chargeback amounts.
• Assesses overall process and outcomes with distributors and recommends adjustments needed to meet operating metrics set by distributor or company.
• Guides and prioritizes the flow of chargebacks within Model N. Loads, reviews and maintains distributor chargeback reports on a daily basis.
• Analyzes various errors generated for specific chargebacks and coordinates with Contract Administration team to ensure correct contract is loaded properly. Updates system as required. • Reconciles chargebacks after research and resolution of issues.

What you’ll get

• Annual bonus in addition to your monthly salary and attractive benefits
• A dynamic team in an innovative global company
• Open, friendly and ever-changing work environment where you will get space for your ideas and are encouraged to take challenges and grow
• Careful and comprehensive induction
• Active field presence and regular customer visits
• The opportunity to help make patients’ life better

What you’ll need

• Bachelor’s Degree in Business or a related field.

• Strong collaboration skills, able to influence without authority, and have an innovative mindset.

• Strong analytical and problem-solving skills with the ability to communicate in a clear and succinct manner and effectively evaluates information to make decisions.

• Demonstrated experience in data processing using MS Excel at an expert level.

• A well-organized and self-directed individual who can work with minimal amount of supervision.

• Excellent communication and interpersonal skills with good judgment and strong operational focus.

• Capability to efficiently complete tasks in a fast-paced environment.

Preferred

• Healthcare experience specifically processing of chargeback or rebate; Minimum of 2 years of chargeback process experience preferred.

 • Working knowledge of SAP, Model N, or any other A/P system is a plus.

• Experience working on analytical projects and programs that involve integration of external or third-party information, and data quality initiatives

Our approach to diversity and inclusion

At Mölnlycke diversity is not just a vision, but our strength. We are dedicated to fostering an inclusive workplace that values and celebrates the power of diversity. At the heart of our commitment is the belief that diversity fuels innovation, creativity, and problem-solving. We invite you to be a part of a team where authenticity is embraced, and every employee, regardless of background or any other traits, experiences a true sense of belonging

We welcome applications from those who do not meet every criteria on the requirements list. Attitude, drive, enthusiasm, and willingness to learn are also important to us

About Mölnlycke

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes.

Our business is organized into four business areas Wound Care, Operating Room Solutions, Gloves, and Antiseptics, where customer centricity, sustainability, and digitalization are at the heart of everything we do.

Mölnlycke employs around 8,400 people. The company headquarters are in Gothenburg, Sweden and we operate in more than 100 countries worldwide. Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies which were founded by the Wallenberg family in 1916. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers