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People Experience Manager

Norcross, US

Ref. number:  4531

Are you passionate about making life better for patients worldwide?

If the answer is yes, you think just like us! We’re Mölnlycke, a global leader in the design and supply medical solutions. More importantly, we put patient care first! We’re looking for people who want to improve outcomes for healthcare professionals and their patients


The PX Operations Manager will lead the People Operations function for North America (US and Canada). This includes benefits administration, compensation administration and employee records management. The PX Manager is responsible for oversight of payroll administration that is supported by a third party vendor. This position must maintain a high level of customer service for employees and Managers. This role will help establish an operating rhythm to ensure that the People operations and systems are running effectively and efficiently to meet our goals and to ensure the employee life-cycle processes are aligned to the global HR Services organization.



• Passionate leader who inspires, motivates and coaches direct reports to deliver and exceed results.

• Experience leading a cross-functional team, ability to work in a matrix organization and partner across HR, with Legal, Finance and other internal stakeholders. Payroll & Benefit Administration oversight

• Oversight of the administration of outsourced multi-state payroll processing covering exempt, commissions, non-exempt and hourly payroll including shift differentials.

• Experience setting up earnings, deductions, GL codes and benefit and payroll interface files.

• Oversight for the administration of employee benefit programs (vacation, holidays, leave of absence, disability, medical/dental coverage, pension plans, 401K, COBRA etc).

• Development and implementation of the Annual Open enrolment process including decision making on plan change design with our broker and responsible for gaining leadership support and budget approval on annual plans.

• Serve as SME (Subject Matter Expert) and recommend best practices for benefit administration. Employee life cycle management

• Manage full cycle employee administration, including onboarding, employee status changes, employee file maintenance, offboarding & ensuring these life-cycle processes are executed, audited and governed according to defined service levels and well documented.

• Responsibility for the team supporting employee & manager inquiries by providing best in class customer service & assisting with the interpretation of local HR policies, processes and procedures.

• Maintain and update HR policies and Employee Handbook.

• Keep the local HR intranet site and other relevant information to employees updated

• Ensure compliance with Federal, State and local rules, laws and regulations with respect to maintaining & archiving employee personnel records. • Experience creating, establishing and managing workflows, processes, and SLAs & working knowledge of case management systems and tools


Systems and technology

• Ensure master data in all systems reflecting current situation, including reporting lines, pay and benefits, position data, employment data.

• Propose technology solutions to support accurate operations in administrative processes.

• Ensure well defined and smooth integration / data feeding between local systems and/or SF to local systems. Success Factors Cluster SME. Decisions

• Ensure compliance with local employment regulations, tax laws and authority requirements

• Local procedures

• Secure timely and correct payment of salaries

• Employee payroll, payroll tax, day to day benefits administration & workforce analytics

• Act as subject matter expert for SuccessFactors, supported by the global SuccessFactors Specialist • Employee life cycle management

• Strong project management from concept to planning to implementation & process mapping skills



• Bachelor’s Degree or equivalent

• Master’s Degree preferred

• Prior experience working with HRIS and payroll systems preferred

• Experience working in a shared services organisation

• Prior vendor management experience

• Savvy with learning different operating systems


About Mölnlycke  

Founded in 1849, Mölnlycke is a world-leading medical solutions company headquartered in Gothenburg, Sweden with 7,800 employees globally! We design and supply medical solutions to enhance performance at every point of care – from the hospital to the home- in nearly 100 countries.   


We specialize in:   

  • Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®  
  • Preventing pressure ulcers: with Mepilex® Border used prophylactically and devices to help turn and re-position patients  
  • Surgical solutions: including Mölnlycke trays, HiBi® antiseptics and Biogel® surgical gloves