North America Logistics Operations Manager

Location-  Anderson, SC

Are you ready to challenge yourself in a new environment and have a real impact?

At Mölnlycke, you’ll be helping to equip medical professionals with solutions to improve outcomes for patients. And you’ll develop your career in a growing organization with an inspirational culture – where you’ll be recognized for your results.

If you enjoy stretching yourself in a transformational environment, Mölnlycke could be your next step.

Molnlycke is now searching for a North American Logistics Operations Manager to successfully to oversee the operations of our three warehouses in North America whereof one DC is operated by own WH workers and two are operated by a 3-PL supplier, ensuring the operations continuously evolve and supports company strategy. This position aims to manage the operational North America Logistics team, whose objective, together with the manager, is to deliver optimal and excellent logistical customer service to all North America external and international customers.  It also involves managing operational activities with multiple Distribution Centers and Service providers across NA region to ensure excellent service through the value chain and to end customers.  There is a key focus on managing compliance for inventory management, cycle counting, product handling, and other services as required.  Laser focused on driving cost savings with a focus on visibility, variability and velocity; while monitoring the quality, quantity, cost and efficiency of the movement and storage of goods. Developing appropriate processes and ensuring that established policies, rules, regulations and procedures are followed is also a part of the role. Having the ability to identify and deliver improvement projects within the context of the overall logistics development program is also paramount. Skilled at providing direction for systems improvements (WMS and TMS) and changes to operational requirements through the operational team leaders, while managing complex and senior, internal and external relationships and conflicts on several layers on operational and tactical level, particularly with GCX, SNP and CT.  Moreover, this role requires complex problem solving with the ability to balance urgency of action with sustainability of solution, and analyzing data to monitor performance and plan improvements.  

You’ll make significant contributions in the following areas:

 Managing team

• Consistently promote a strong corporate culture, quality and high performance work team
• Develop and maintain a productive work team via coaching, mentoring, training and career development
• Effect necessary communication and motivation to staff.
• Ensure that all necessary activities are completed by the team, to an appropriate standard
• Allocating and managing staff resources according to changing needs
• Setting team and individual objectives
• Managing staff training requirements
  • Technical understanding of the processes
  • Interpersonal skills of the team

Managing relationships with logistics partners,

• Consistently promote a strong corporate culture, quality and high performance work teams within our third parties; they should be our own
• Develop and maintain a productive work team that extends into our logistics partners
• Drive performance review and Quarterly business reviews
• Understand and manage current and future customer (market) expectations and requirements

Performance & Reporting management

• Keep stock control systems up to date and planning future capacity requirements, both from a warehouse operational perspective and an inventory level perspective
• Analyzing data to monitor performance and plan improvements and demand
• Track and report contractor’s performance and ensure corrective actions are in place to prevent recurring failures

Compliance & Regulatory Management

• Ensure the highest operational standards are deployed at all times
• Ensure warehouses and transport systems are compliant with current Health and Safety regulations
• Ensure proper compliance and adherence to export/import administration regulations

Continuous improvement & Best Practice Sharing

• Implementation of Zero Error Logistics Strategy across all North America warehouses and take an operational lead in sharing best practice in this area with Site Leaders in Operations
• Influence stakeholders and suppliers in new ways of working to drive efficiencies in the relationship
• Promote continuous improvement for the operations related functions

Key Decisions you’ll make

• Allocation of resources to activity areas
• Prioritize decisions under time pressure
• Create and activate contingency plans
• Drive continuous improvement of processes
• Manage and driver relationships with a variety of internal and external stakeholders

What you’ll get

• Competitive Salary
• Annual performance-related bonus
• Full Benefit Package
• Wellbeing initiative

What you’ll need:

• Minimum bachelor's degree, with a preferred supply chain management concentration
• Extensive experience managing people & leaders in a dynamic & international environment
• Minimum 8-10 years of extensive experience working within logistics/warehouse management; with a minimum of 5 years leadership experience (people manager/leading leaders)
• Minimum 8-10 years of working with supply chain related activities, such as planning, warehousing & transportation
• IT knowledge:
  • SAP / ERP application
  • Microsoft Office: Outlook/Excel/Word/Teams
  • Power BI experience preferred
  • Previous experience with Transportation Management System Preferred
• Analytical and monitoring skill set is required
• Experience from work with continuous improvement and considerable interpersonal skills
• Ability to develop relationships at various levels within an organization with influence to junior and senior colleagues

• Primary assignment is a normal office environment; Will be required to enter the warehouse / distribution environment
• Travel required (at minimum 25%) in line with support of a North America Operation, with multiple and distribution centers and service providers across North America within defined area of responsibility

 *Risk activity: handling of contaminated devices within the Capital Equipment activity

About Mölnlycke

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes.

Our business is organized in the four business areas Wound Care, Operating Room Solutions, Gloves and Antiseptics, where customer centricity, sustainability and digitalization are at the heart of everything we do.

Mölnlycke employs around 8,400 people. The company headquarters are in Gothenburg, Sweden and we operate in more than 100 countries worldwide. Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies which was founded by the Wallenberg family in 1916. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers